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Cancellation policy

 

 
   

Purchase Options Cancellation Policy

   

      Rebel Kitchen offers subscription purchase options on selected products through our website.    

   

      By purchasing a subscription, you agree to recurring charges based on the selected delivery frequency until your subscription is cancelled.    

   

Managing your subscription

   

      You can manage, pause, skip or cancel your subscription at any time through your customer account or subscription management portal.    

   

      If you experience any issues accessing your subscription, please contact us at        hello@rebel-kitchen.com.    

   

Billing & renewals

   

      Subscription orders are billed automatically using your selected payment method according to your chosen delivery frequency.    

   

      By subscribing, you authorise Rebel Kitchen and our payment providers to charge your payment method on a recurring basis unless and until the subscription is cancelled.    

   

Cancellation policy

   

      Subscriptions can be cancelled at any time before the next billing date.    

   

      If a subscription order has already been processed or dispatched, cancellation will apply to future renewals and not the current order.    

   

Failed payments

   

      If a recurring payment cannot be processed, we may retry the payment method before pausing or cancelling the subscription.    

   

Changes to subscription pricing or products

   

      We may occasionally update subscription pricing, product availability or delivery frequencies. If significant changes are made, we will provide notice where reasonably possible.    

   

Fresh product deliveries

   

      Rebel Kitchen coconut water is a chilled fresh product and should be refrigerated upon delivery.    

   

      Please ensure delivery details are kept up to date to avoid delays or failed deliveries.